QIB introduces electronic pin and online activation for cards

In an effort to increase environmental friendliness as well as convenience for its customers, Qatar Islamic Bank (QIB) has introduced the electronic pin (e-Pin) mobile banking feature for easier and faster online activation of debit and credit cards.

QIB customers previously used to receive two envelopes, one containing their debit or credit card while the other envelope contained a pin voucher that held the four-digit combination codes. With the launch of the e-Pin, QIB is taking an eco-friendly environmental approach which reduces paper use and enables customers to activate and set their debit or credit cards’ 4 digit pin code directly from their QIB Mobile Banking App or at any QIB ATM at their own convenience.

“QIB has embarked on several technological initiatives to enhance customers’ experience. We recognize that investment in technology is of critical importance while upgrading the bank’s services.

D. Anand, QIB’s Personal Banking Group General Manager

QIB’s recent investments in technology have led to multiple customer benefits including improved speed and efficiency as well as reinforced information security systems. Such steps serve to align QIB’s services with rapidly improving digital solutions, and to allow customers to carry out their everyday banking needs anytime and anywhere.”

In recognition of its accomplishments in 2018, QIB received two prestigious awards for its digital innovation: the “Best Consumer Digital Award 2018” from the esteemed Global Finance Magazine and the “Excellence in Mobile Banking 2018” award at the New Age Banking Summit in Doha. These awards reflect QIB’s continuous efforts to develop its existing product suite and create innovative digital solutions to meet the fast-changing financial needs and preferences of its customers in Qatar.